Shipping

Orders in the UK you can expect to arrive within one or two business working days as we use British Royal Mail first class tracked service. Note this service is only in operation on Monday to Friday so if you require your order immediately please order Monday to Friday before 4 pm. Orders outside of the UK are dispatched by British Royal Mail’s first class tracked service. You will get an automated email notification with your tracking number. Once it is dispatched you will see regular updates on the tracking of your order and also the tracking number will be registered to your PayPal order. The estimated shipping time for global orders is approx 10-14 depending on your location Tretinoin World aims to get your order to you as quickly and safely as possible but unfortunately can not be held responsible for unforeseen delays in the postal service.

Returns

Due to health & hygiene regulations, we can not accept returns on open products. However, in the unlikely event, an error has occurred with your order please contact us straight away and we will be more than happy to assist you in resolving the matter. Please read our product descriptions carefully before selecting your products, if you require any assistance please contact us via one of our contact methods.

Customs Charges

Tretinoin World is not responsible for any offshore customs charges regulated and issued under the recipient’s country. You, as the buyer, must be aware and take full responsibility of your countries customs charges for any parcels that are received. Parcels that are unclaimed or refused by the recipient are the responsibility of the buyer. Tretinoin World bears no responsibly and reserves the right to not refund the payment. Thank you.